Privacy Policy
Your privacy and health data security are our top priorities.
Committed to compliance with the Indian Information Technology Act, 2000.
Last Updated: April 2026. This policy governs how Punjab Hospital Ludhiana collects, handles, and protects patient information.
Data We Collect
We collect personal identification (Name, Phone, Email) and Sensitive Personal Data or Information (SPDI) such as age, symptoms, and medical history when you book an appointment. This is necessary to provide appropriate medical care.
How We Use It
Your information is used solely for hospital administration, scheduling appointments, sending reminders, and providing medical consultations. We do not sell or trade your data with third-party marketing companies.
Data Security
Punjab Hospital implements reasonable security practices and procedures as per the IT Act 2000 to protect your SPDI from unauthorized access, loss, or disclosure.
Data Retention
Medical records are retained as per Indian medical regulations. You have the right to request access to your data or ask for corrections if any information is found to be inaccurate.
Consent & SPDI
By using our online appointment system, you explicitly consent to the collection of your medical symptoms and history (SPDI) as required for clinical consultation. Punjab Hospital adheres to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Questions regarding your data?